Legal

Terms & Conditions

COS Sports 合同会社 (FUYU SKI School) — Last updated: January 2026

1

Our Service

FUYU SKI School is owned and operated by COS Sports 合同会社, providing private Chinese-language ski and snowboard lessons in Niseko, Rusutsu, Kiroro and Teine, Hokkaido.

2

Booking & Payment

  • A 20% deposit is required to confirm your booking. The remaining balance is due one month before your lesson date.
  • The person who makes the booking represents the group and is responsible for passing on lesson arrangements, meeting details, and this cancellation policy to everyone in their group.
  • Making a payment constitutes acceptance of these terms.
3

Lesson Rules

  • Ski and snowboard lessons must be booked separately (each discipline requires its own coach).
  • A full-day lesson is 6 hours including a 1-hour lunch break, with a choice of start times between 8:30–10:00.
  • Children under 7 are taught one-on-one — please let us know when booking.
  • Private lessons are limited to 5 guests, all of the same discipline and similar ability level.
  • Lift passes, transport, and equipment rental are not included.
  • Please arrive at least 5 minutes before your lesson start time, fully equipped (helmet, goggles, gloves, neck warmer, face covering).
  • Lessons cannot start from Niseko Village; lessons at Hanazono must follow that area's own rules.
4

Safety & Liability

  • Guests must carry valid travel insurance covering accidents and medical costs during skiing or snowboarding.
  • FUYU is not liable for personal injury, loss of property, or equipment damage during a lesson.
  • If a guest's behaviour endangers themselves or others, the coach may end the lesson early — no refund or make-up lesson will be given in this case.
5

Photography

  • Lessons may be photographed or filmed for teaching records and shared on FUYU's own social media.
  • If you'd prefer not to be filmed, please let our team know before your lesson.
6

Cancellation & Refund Policy

Cancellations must be submitted by email and take effect once confirmed by FUYU.

Cancellation (before lesson date)Refund
21+ days95% refund
15–20 days30% refund
Within 14 daysNo refund
  • Illness or injury cancellations: submitted within 48 hours before the lesson with valid medical documentation, for a 50% refund.
  • Weather cancellations: light snowfall or reduced visibility does not qualify for a refund. Strong wind (45km/h+) or partial lift closures — our team will help you reschedule. If Niseko United announces a full mountain closure, you may request a full refund or postponement.
  • Refunds are processed within 14 business days, returned via the original payment method, minus actual payment processing fees.
7

Rescheduling & Changes

  • If you need to change your date, time, or discipline, FUYU will do its best to accommodate based on coach availability, though this cannot always be guaranteed.
  • If no alternative can be arranged and you choose to cancel, our standard cancellation policy applies.
  • Changes may incur an administrative fee, assessed case by case.
8

Governing Law

These terms are governed by and interpreted under the laws of Japan.