Legal

Terms & Conditions

Last updated: July 2026 · Operated by COS Sports 合同会社

Our Service

FUYU SKI School is owned and operated by COS Sports 合同会社, providing private ski and snowboard lessons in Niseko, Rusutsu and Kiroro, Hokkaido.

·A 20% deposit is required to confirm your booking. The remaining balance is due one month before your lesson date.
·The person who makes the booking is responsible for passing on lesson arrangements, meeting details, and this cancellation policy to everyone in their group.
·Making a payment constitutes acceptance of these terms.

·Ski and snowboard lessons must be booked separately (each discipline requires its own coach).
·A full-day lesson is 6 hours including a 1-hour lunch break, with a choice of start times between 8:30–10:00.
·Children under 7 are taught one-on-one — please let us know when booking.
·Private lessons are limited to 5 guests, all of the same discipline and similar ability level.
·Lift passes, transport, and equipment rental are not included.
·Please arrive at least 5 minutes before your lesson start time, fully equipped (helmet, goggles, gloves, neck warmer, face covering).
·Lessons cannot start from Niseko Village; lessons at Hanazono must follow that resort's rules.

·Guests must carry valid travel insurance covering accidents and medical costs during skiing/snowboarding.
·FUYU is not liable for personal injury, loss of property, or equipment damage during lessons.
·If a guest's behaviour endangers themselves or others, the coach may end the lesson early; no refund or make-up lesson will be given in this case.

·Lessons may be photographed or filmed for teaching records and FUYU's own marketing.
·If you'd prefer not to be filmed, please let our team know before your lesson.

Cancellations must be submitted by email and are effective once confirmed by FUYU.

Cancellation (before lesson date)	Refund
21+ days	95%
15–20 days	30%
Within 14 days	No refund

·Illness/injury cancellations: submit within 48 hours before the lesson with valid medical documentation for a 50% refund.
·Weather cancellations: light snowfall or reduced visibility does not qualify for a refund; strong wind (45km/h+) or partial lift closures — our team will help you reschedule; if Niseko United announces a full mountain closure, you may request a full refund or postponement.
·Refunds are processed within 14 business days, returned via the original payment method, minus actual payment processing fees.

·If you need to change your date, time, or discipline, FUYU will do its best to accommodate based on coach availability, but this cannot always be guaranteed.
·If no alternative can be arranged and you choose to cancel, our standard cancellation policy applies.
·Changes may incur an administrative fee, assessed case by case.

These terms are governed by and interpreted under the laws of Japan.