Legal
Terms & Conditions
COS Sports 合同会社 (FUYU SKI School) — Last updated: January 2026
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Our Service
FUYU SKI School is owned and operated by COS Sports 合同会社, providing private Chinese-language ski and snowboard lessons in Niseko, Rusutsu, Kiroro and Teine, Hokkaido.
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Booking & Payment
- ・A 20% deposit is required to confirm your booking. The remaining balance is due one month before your lesson date.
- ・The person who makes the booking represents the group and is responsible for passing on lesson arrangements, meeting details, and this cancellation policy to everyone in their group.
- ・Making a payment constitutes acceptance of these terms.
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Lesson Rules
- ・Ski and snowboard lessons must be booked separately (each discipline requires its own coach).
- ・A full-day lesson is 6 hours including a 1-hour lunch break, with a choice of start times between 8:30–10:00.
- ・Children under 7 are taught one-on-one — please let us know when booking.
- ・Private lessons are limited to 5 guests, all of the same discipline and similar ability level.
- ・Lift passes, transport, and equipment rental are not included.
- ・Please arrive at least 5 minutes before your lesson start time, fully equipped (helmet, goggles, gloves, neck warmer, face covering).
- ・Lessons cannot start from Niseko Village; lessons at Hanazono must follow that area's own rules.
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Safety & Liability
- ・Guests must carry valid travel insurance covering accidents and medical costs during skiing or snowboarding.
- ・FUYU is not liable for personal injury, loss of property, or equipment damage during a lesson.
- ・If a guest's behaviour endangers themselves or others, the coach may end the lesson early — no refund or make-up lesson will be given in this case.
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Photography
- ・Lessons may be photographed or filmed for teaching records and shared on FUYU's own social media.
- ・If you'd prefer not to be filmed, please let our team know before your lesson.
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Cancellation & Refund Policy
Cancellations must be submitted by email and take effect once confirmed by FUYU.
| Cancellation (before lesson date) | Refund |
|---|---|
| 21+ days | 95% refund |
| 15–20 days | 30% refund |
| Within 14 days | No refund |
- ・Illness or injury cancellations: submitted within 48 hours before the lesson with valid medical documentation, for a 50% refund.
- ・Weather cancellations: light snowfall or reduced visibility does not qualify for a refund. Strong wind (45km/h+) or partial lift closures — our team will help you reschedule. If Niseko United announces a full mountain closure, you may request a full refund or postponement.
- ・Refunds are processed within 14 business days, returned via the original payment method, minus actual payment processing fees.
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Rescheduling & Changes
- ・If you need to change your date, time, or discipline, FUYU will do its best to accommodate based on coach availability, though this cannot always be guaranteed.
- ・If no alternative can be arranged and you choose to cancel, our standard cancellation policy applies.
- ・Changes may incur an administrative fee, assessed case by case.
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Governing Law
These terms are governed by and interpreted under the laws of Japan.
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