Contact Us
Let's Talk
Have a question? Pick whichever channel you prefer.
fuyuskischool
Convenient for guests in mainland China
All four channels are answered by a real person. Pick whichever you use most.
Common Topics
Here's what people usually ask about
Not sure how to start the conversation? These are the 9 most common topics. Just tell us which one applies and we'll take it from there.
01
Booking & Choosing a Course
Not sure how to book, or which course fits you.
02
Level Assessment
Not sure of your level? We'll help match you to the right course.
03
Requesting a Coach / FUYU Premium
Want to request a specific coach or Technical Director.
04
Kids' Lessons
Bringing children? Ask about our toddler or kids' programmes.
05
Mountain Guiding
Check whether you meet the requirements to join a backcountry tour.
06
Payment & Pricing
Ask about payment methods and what's accepted.
07
Cancellations & Rescheduling
Need to change your date, or ask about our refund policy.
08
Hotel Partnerships & Transfers
Staying at a partner hotel? Ask about on-site service or transfers.
09
Past Injuries / Special Requirements
Past injuries, medical conditions, or anything else we should know in advance.
Before You Message Us
A few things worth knowing first
Response Time
Support hours 09:00 – 18:00, usually same-day reply.
Worth Checking First
Our quiz, FAQ and course pages answer most common questions, so they are worth a look before you wait for a reply.
Help Us Help You Faster
When you message us, include: your planned lesson date, group size, ski or snowboard, resort preference, and experience level.
⚠ A Note on Official Channels
FUYU only communicates and takes payment through the four channels above. Please don't trust anyone claiming to represent FUYU on any other channel.
Business Information
- Registered name
- Cos Sports 合同会社 (FUYU SKI School)
- Address
- 707-5 Hachiman, Kutchan, Hokkaido, Japan
- Phone
- +81 50-6869-1239
- fuyuskischool@gmail.com
Notice based on the Act on Specified Commercial Transactions