Contact Us
Let's Talk
Have a question? Pick whichever channel you prefer.
fuyuskischool
Convenient for guests in mainland China
All four channels are answered by a real person — pick whichever you use most.
Common Topics
Here's what people usually ask about
Not sure how to start the conversation? These are the 9 most common topics — just tell us which one applies and we'll take it from there.
01
Booking & Choosing a Course
Not sure how to book, or which course fits you.
02
Level Assessment
Not sure of your level — we'll help match you to the right course.
03
Requesting a Coach / FUYU Premium
Want to request a specific coach or Technical Director.
04
Kids' Lessons
Bringing children — ask about our toddler or kids' programmes.
05
Mountain Guiding
Check whether you meet the requirements to join a backcountry tour.
06
Payment & Pricing
Ask about payment methods and what's accepted.
07
Cancellations & Rescheduling
Need to change your date, or ask about our refund policy.
08
Hotel Partnerships & Transfers
Staying at a partner hotel — ask about on-site service or transfers.
09
Past Injuries / Special Requirements
Past injuries, medical conditions, or anything else we should know in advance.
Before You Message Us
A few things worth knowing first
Response Time
We reply within 24 hours. During peak season (December–February), allow up to 48 hours.
Worth Checking First
Our quiz, FAQ and course pages answer most common questions — worth a look before you wait for a reply.
Help Us Help You Faster
When you message us, include: your planned lesson date, group size, ski or snowboard, resort preference, and experience level.
⚠ A Note on Official Channels
FUYU only communicates and takes payment through the four channels above. Please don't trust anyone claiming to represent FUYU on any other channel.
Business Information
- Registered name
- Cos Sports 合同会社 (FUYU SKI School)
- Address
- 707-5 Hachiman, Kutchan, Hokkaido, Japan
- Phone
- +81 50-6869-1239
- cosfuyuski@gmail.com
Notice based on the Act on Specified Commercial Transactions